Install and Configure NinjaOne for MacOS

Install and Configure NinjaOne for MacOS

Notes
For some macOS devices, and for full usage of the file browser, you may also need to manually grant the NinjaOne agent Full Disk Access to the computer.
You can do so from System PreferencesSecurity & PrivacyPrivacy Full Disk Access.


Installing the macOS Agent on a Device

For devices on macOS Catalina (10.15) and higher, macOS requests manual approval for various Security & Privacy settings before opening downloaded software for the first time. The following steps will help you install the agent with macOS's enhanced Security & Privacy settings.

The following steps are for the latest version of macOS Big Sur, so installation steps may differ depending on your version of macOS.
Refer to the following external documentation for more details: Open a Mac app from an unknown developer - Apple Support.
  1. Click the Finder tab on the device and locate the NinjaOne agent install file.

macos_finder.png
Figure 1: Open the Finder on a macOS device (click to enlarge)

  1. Control-click the file, then select Open from the drop-down.
  2. macos_open.png
  3. Figure 2: Open the NinjaOne agent install file on a macOS device 
  1. Click the installer icon and input any necessary credentials.
    macos_open installer.png
  2. Figure 3: NinjaOne agent installer icon on a macOS device 
  1. Complete the NinjaRMMAgent Setup Wizard.
  2. Notes
    For some macOS devices, and for full usage of the file browser, you may also need to manually grant the NinjaOne agent Full Disk Access to the computer.
    You can do so from System Preferences → Security & Privacy → Privacy → Full Disk Access.

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